Which behavior should you avoid when interviewing a client?

Using technical jargon during a client interview is a behavior that should be avoided because it can create barriers to effective communication. Clients may not be familiar with specialized terms or technical language, which can lead to misunderstandings or confusion about what is being discussed. Clear and accessible language is crucial in interviews to ensure that clients feel comfortable and able to share their thoughts and concerns openly. By using simple, straightforward language, you enable clients to engage more fully in the conversation, fostering a better understanding of their needs and expectations. This approach not only promotes clarity but also builds trust and rapport between the client and the interviewer.